• Environmental Services / Custodial Manager 1

    Location US-VA-NEWPORT NEWS
    System ID
    87960
    Category
    Environmental Services / Custodial
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Use your best in class housekeeping/custodial management skills to make a real impact on patient healing.

     

    Sodexo is seeking a dynamic Environmental Services Manager 1 for Riverside Regional Medical Center in Newport News, VA.  This is a fast paced environment, therefore quick decision skills are a must.  If you love the salt life and enjoy history, then Newport News, VA is the place for you.  This manager will support third shift on overnights (10:00pm - 7:00am) overseeing a team of 20 employees.  This role will support floor care projects, payroll, and lead the team in engagement.  Preferred candidates will have experience in Environmental Services, Hotels housekeeping and/or Custodial Services, military service, and excellent customer service skills.  Sodexo is seeking a true self-starter who can lead a team under minimal supervision.

     

    Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

     

    The successful candidate will:

     

    • be responsible for driving client and patient satisfaction scores;
    • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
    • work with the Environment of Care Committee and Infection Prevention Director;
    • effectively manages the Unit Operating System; and/or
    • support a diverse and inclusive workforce.

    Is this opportunity right for you? We are looking for candidates who:

     

    • have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;
    • have experience driving customer service and/or guest satisfaction results in a health care environment is preferred;
    • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
    • can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
    • have experience effectively managing projects within agreed upon timelines;
    • are results and safety driven;
    • have in-depth knowledge of housekeeping systems and procedures;
    • have experience with vendor and contract management, as well as union and contract negotiations;
    • have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
    • have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred but not required;
    • have strong financial acumen and budget management experience; 
    • can multi-task and set priorities;
    • are proficient with computers and other technology

    Learn more about Sodexo’s Benefits 

     

    Not the job for you?

    At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

     

    Working for Sodexo:

    Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

     

     

     

     

    Position Summary

    Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.
    Key Duties
    -Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
    -Provide leadership and direction to non-exempt employees
    -Coordinate/conduct employee training
    -Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
    -Interact with outside vendors
    -Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
    -Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
    -Reviews and maintains assigned areas of the Sodexo/Client budget commitments.

     

     

    Qualifications & Requirements

    Basic Education Requirement - High School Diploma, GED or equivalent

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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