• Aviation Club Operations Manager

    Location US-WA-SEATTLE
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Use your passion for service to create a positive impact and make a difference in the communities we serve!


    This account is part of the SodexoMAGIC portfolio of business.


    Use your passion for service to create a positive impact and make a difference in the communities we serve!  SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and we are thrilled to be celebrating our 10-year anniversary together this year!  SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers.  SodexoMAGIC offers our dedicated service via the following Sodexo segments:  Corporate Services, Hospitals, K-12 Schools, Universities


    Sodexo is a leader in the exciting and growing global business of airline lounges. This is a place to launch and further your career with a global company in an emerging field.


    Sodexo has an Aviation Club Operations Manager position available at  the Seattle International Airport (SEATAC). This Club Operations Manager will be responsible for supporting the food and beverage (focus on beverage, bar and wine program) operations for the Delta Sky Clubs.  We provide superior customer service to the club members at these premium lounge locations which are open 365 days a year. The ideal Club Opeartions Manager will have prior experience managing in an upscale, full-service restaurant, multi-unit restaurants and bar operations, lounge or hotel food/beverage outlets.    


    Delta Sky Clubs SEATAC has two lounges, one of them being a flagship lounge. This lounge has won multiple awards for it's decor, food, guest service engagement and over all atmosphere. Our clubs have paired up with a local chef and owner of many restaurants in the Seattle area.


    The successful candidate will:


    • have oversight of the premium bar & beverage program, including wine service and cocktail mixology; delivering a high-quality product;
    • achieve company and client financial targets and goals;
    • develop and maintain client and customer relationships;
    • motivate, coach, mentor and develop frontline (hourly) staff; and/or
    • ensure Sodexo standards are met to include compliance with company food and physical safety programs.


    Is this opportunity right for you? We are looking for candidates who:


    • have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
    • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
    • exhibit flexibility to take on additional responsibilities as needed; and/or
    • demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.


    Learn more about Sodexo’s Benefits 


    Not the job for you?

    We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.


    Working for Sodexo:

    At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.





    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree or equivalent experience
    Basic Management Experience - 2 years
    Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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