General Manager 4 - Food

Sodexo Universities is searching for an experienced General Manager Food Retail operations  to manage a high volume food retail operation for a potential new piece of business, located in beautiful Bellingham, WA.  This university is in northwest Washington state, is part of a family friendly and growing small city, with rich food and arts culture.  The campus beauty and layout belies its strong connection to the outdoors.  Bellingham offers a High quality of life: Outdoor activities-boating and access to nearby San Juan island network, 1 hour to Mt Baker ski area, world class trails accessed from in town-hiking, mountain biking, walking and is 30 minutes to Canadian border.

RELOCATION assistance and Bonus opportunities are available!

This General Manager Food Retail operations will be responsible for overseeing our strategic plans for the high volume, fast paced retail dining concepts on campus which includes over 10 diverse Food Retail venues, with a staff of 8 – 10 managers/supervisors and a team of food retail specialists of Full time, Part time and Student workers.

Are you the experienced Retail Food manager we’re seeking? Our successful candidate will:

• Promote a customer/client centered culture that strives to exceed customer and client needs 
• Coordinate all retail initiatives to drive sales growth and track results
• be involved in system succession planning/employee development/diversity initiatives/training/constructive counseling;
• Promote and support workplace diversity initiatives;
• provide strategic leadership within the system to maintain client satisfaction and retention; and
• Ensure Client SOPs and Brand standards are fully executed and levels of service and expectations are met;

Is this opportunity right for you?  We are looking for candidates who:  

• have 5-8 years experience and demonstrated history of excellence managing in a high volume university Food Retail environment;  
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
• possess proven financial acumen and have demonstrated success managing food and labor costs and budgets;
• possesses understanding for brand standards and increasing retail food sales through product placement and merchandising.
• can be customer / guest oriented to enhance the dining experience.
• have Systems orientation for menus/graphics/costing/ordering and inventory/Point of Sale systems.
• are solid leaders who are perceptive and apply attention to details that make a difference in quality and presentation of food, while providing exceptional customer service; and
• are customer and client focused, including providing quality dining opertions in a welcoming dining environment.

Join a network of more than 10 other PNW campuses on a high performing team dedicated to success in this geography.  Apply TODAY to join the Sodexo University Pacific North West TEAM!

Why Sodexo Universities?

Sodexo Universities offers BEST in CLASS Onboarding training.  Within the first month after hire, all newly hired managers will be scheduled to travel to participate in a two-week training at a nearby Sodexo Center for Excellence. Through this comprehensive onboarding model, managers will be equipped to execute their positions at the highest level, train and lead their teams to do the same, and build a culture of excellence in their respective units.

 Sodexo Universities provides a more balanced Work/Life Balance – with reduced activities during holidays and summer breaks.  As per Sodexo culture, there is great career growth within Universities and other business segments! 

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management

Basic Education Requirement - Bachelor’s Degree or equivalent experience  

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.