Retail Food Manager 3

System ID
Food Service
Relocation Type
Yes - According to Grade
Employment Status
Posted Range
$40500 to $61160

Unit Description

Relocation Assistance and $2,500 Sign On Bonus are available for this exciting opportunity!  Did you know South Dakota has NO income tax?


You are a customer service enthusiast. Knowing you’ve achieved great customer satisfaction means everything to you. It does for us, too.


Sodexo is seeking an experienced Restaurant Manager (Retail Manager 3) for South Dakota State University Dining in Brookings, SD – an hour from Sioux Falls.  Our large and complex account hosts excellent opportunities for learning and career growth experiences. This is a great opportunity for a polished restaurant manager or Branded Retail Food manager who is pursuing a long tenure, a career opportunity with a campus that is nationally recognized for being an extremely innovative Food Service Operation. 


Our successful, experienced Food Retail Manager (experienced in managing branded concepts ie:Chik-Fil-A, Qdoba, Einstein Bagels, Starbucks, etc) will partner directly with our client to assure that our student, faculty and staff dining options achieve high satisfaction survey scores and to grow our business. This role will provide leadership for our high level supervisors who oversee each retail location. This Retail Management position offers a sound career path in hospitality. Balance that with work/life balance based on University schedule and this may be what you have been seeking!


The successful candidate will:

  • motivate, coach, mentor and develop frontline (hourly-paid), staff;
  • provide stellar customer service;
  • oversee cash handing processes, and POS programming and maintenance;
  • ensure company food and physical safety programs and standards are followed;
  • conduct retail brand standard audits (in-house and national brands);
  • maintain integrity of retail branded concept standards (national and in-house brands);
  • manage the opening and closing the operation as well daily retail food service operations;
  • ensure all needed signage (including digital) is in place;
  • manage vendor relationships and compliance; and/or
  • maintain all product merchandising, marketing and ordering standards are in place.

Is this opportunity right for you? We are looking for candidates who have:

  • 3 – 5 years management experience in National Branded Food concepts (ie: Chick-Fil-A, Einstein Bagels, Starbucks, Qdoba), or background in large restaurant or other food concepts;
  • have a work history in Food Retail management demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
  • possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
  • exhibit flexibility to take on additional responsibilities as needed; and/or
  • demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.


Why Sodexo at South Dakota State?

Sound like the career opportunity you have been looking for?  APPLY TODAY and join the Sodexo Universities Dining Team!


Relocation Assistance and $2,500 Sign On Bonus are available for this exciting opportunity!


Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.   

Not the job for you?
At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.
Continue your search for Food Service Management jobs.

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers, supervisors & managers. 



Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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