Retail Food Service Manager 2

*NEW SALE! GREAT opportunity to create a showcase account for Sodexo!* 

Sodexo is seeking a Retail Manager 2  for  Lehigh Valley Hospital- Tilghman located just minutes away from Lehigh Valley's largest hospital –Cedar Crest.  LVH-Tilghman is located in Allentown, PA.  Allentown is the fastest growing major city in Pennsylvania and just a short drive away from the "City of Brotherly Love", Philadelphia, PA.

This Retail Manager 2 will have direct oversight of both patient services and retail dining in a 16 licensed bed facility. Supporting a team of Sodexo frontline associates this position will responsible for all aspects of food operations, patient satisfaction and employee engagement.

We are looking for candidates who will:

•  have oversight of day-to-day operations;
•  deliver high quality food for cafeteria and branded outlets;
•  achieve company and client financial targets and goals;
•  develop and maintain client and customer relationships;
•  develop strategic plans;
•  create a positive environment; and
•  ensure Sodexo Standards are met.
•  

The ideal candidate:

• has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
• has culinary production experience and a strong background in food safety and sanitation compliance;
• has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
• can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
• can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), Retail Ranger, Halo/Vivonet and is proficient in computer skills and report management experience.

**Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.**

Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. 

#IN

Keywords:  General Manager, Expressly For You, Patient Satisf

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers. 
 

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.