Manager 2, Regional Operations Support

Location US-VA-Staunton
System ID
969836
Category
General Management
Relocation Type
No
Employment Status
Full-Time
Posted Range
$53000 to $80300
Company : Segment Desc
HOSPITALS
 
On-Site

Unit Description

Put your passion for people to work and make a real impact on patient satisfaction.

 

Sodexo is Growing!  We are seeking a full-time Regional Operations Support Manager to provide support in Environmental Services at Sodexo located in Staunton, VA for our healthcare facility. This position, supporting the northern VA and West Virginia territory, will manage a team of up to 40 employees. Two hours south of Washington, D.C., our Sodexo Health Care housekeeping teams work to direct operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. 

 

This position could last for up to 12 months and will provide an opportunity to train and highlight your skills working with multiple directors/general managers and reports directly to the Client Executive. While in this full-time role, you are encouraged to apply to permanent positions at any Sodexo location. Selected candidates must be able to travel as needed outside of your local geography. Could manage a team of up to 80 frontline employees, which could vary depending on the needs of the business. The successful candidate will need to be flexible to work a variety of shifts while supervising the EVS department for daily, weekly and monthly cleaning. This position is eligible for full-time benefits.

 

Prior Environmental Services/housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. Preferred candidates will have experience in Environmental Services, Hotels housekeeping and/or Custodial Services, military service, and excellent customer service skills.  Sodexo is seeking a true self-starter who can lead a team under minimal supervision. 

 

The successful candidate will: 

  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • work with the Environment of Care Committee and Infection Prevention Director;
  • effectively manages the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who: 

  • have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;
  • have experience driving customer service and/or guest satisfaction results in a health care environment is preferred;
  • have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • have 3 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred but not required;
  • are proficient with computers and other technology.

 

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

 

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree in a relevant field or equivalent experience

 

Basic Management Experience - 3 years

 

Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

 

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