We are the Communities we serve!
This account is part of the SodexoMAGIC portfolio of business.
Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture. SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities.
Sodexo is seeking an outgoing Community Relations Coordinator for a high-profile client in our Corporate Services business segment located in Austin, Tx. The hospitality professional will deliver white glove customer service at Client site location in Austin, Texas. The site location supports 16,000 sq ft office space with various tasks including, office support, badging, coffee and beverage services, basic level light, hands-on support facilities skills. Individual will fulfill varying in-moment requests that exceed expectations and elevate the workplace experience.
Key Responsibilities:
• Balance client requests and ensure that site space is fully operational, and processes are running efficiently.
• Responding to issues that are in the moment (examples: badging, maintain pantry stations and supply needs, assist in ad hoc or in-moment request such as conference bookings, workspace, or accommodations, etc. Light facility maintenance (i.e. room configuration, IT needs, coordinating vendor activity)
• Be knowledgeable about buildings and dedicated Client space.
• Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
• Be able and willing to answer any questions that may be presented.
• Problem solving and creating solutions for our clients.
• Support communications and signage around the building within the site space.
• Manage and execute client requests for any repair or service orders.
• Manage and maintain workspaces to standard.
• Manage office supplies and special amenities.
• Support site events.
• Conference room support/readiness/ A/V Knowledge
• Overall tracking of interactions into Salesforce
• Support facilities requests/issues.
• Project an approachable and professional image
• Promote meaningful relationships through engaging and informed conversation with clients.
The Ideal Candidate Will Have:
• At least 1 year of hospitality and/or customer service experience
• Customer service and/or sales experience a plus.
• Outstanding interpersonal and multitasking skills.
• Demonstrated strong MS Office abilities including PowerPoint, Excel, and MS Word
• Excellent written and oral communication skills
• Desire for continuous learning
• Flexibility to adapt to changing tasks/priorities.
• Reliable transportation
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Functional Experience - 2 years of experience working in a corporate environment
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.