General Manager 4 - Food and Pantry

Unleash Your Creativity: General Manager of Food and Pantry ! 

Nourish is seeking a General Manager of Food and Pantry in Long Island City, NY. 

Nourish is a commissary kitchen focused on providing unparalleled dining experiences for corporate clients in NY.  Our facility serves as a hub for culinary creativity, offering a range of services from Daily Dining, Pantry and Barista services to hosting special events. We take pride in delivering exceptional hospitality experiences tailored to the unique needs of our clients.

Position Summary: 

As Operations General Manager, you will play an integral role in the successful execution of two key Nourish offerings: Daily Dining and Pantry. In this role, you will be accountable for executing client project plans, lead a team and collaborate with internal stakeholders to continuously improve service standards ensuring the seamless delivery of the Daily Dining and Pantry offerings. The ideal candidate is an organized and effective leader with a passion for hospitality and affinity for operational efficiency. 

Unit Responsibilities: 

Daily Dining: 

• Oversee and manage all onsite Daily Dining operations, including documentation, SOPs, staffing, equipment, and activations. 
• Provide hands-on operational support to existing client accounts, by successfully executing each client’s contracted agreement. 
• Assist with the development of account business plans to enhance customer service, facility layout and design, account profitability, retention, and client and customer satisfaction. 

Pantry 

• Oversee and manage all onsite Pantry operations, including documentation, SOPs, staffing, equipment, and activations. 
• Craft staff schedules for direct reports, ensuring efficient operation. 
• Review all final prints on menus, onsite stickers, and labels for service promptly. 
• Continuously refine operational procedures to elevate standards and ensure flawless performance. 

Administrative: 

• Keep Daily Dining COGs (Labor, Transport, Food, etc.) and KPI’s updated on relevant tracking documents. 
• Monitor performance against standards for client satisfaction by analyzing server reports to ensure site dynamics, quantities and quality meets standards and  collaborate with the Regional Account Manager to implement any necessary actions. 
• Develop and update SOPs as necessary. 

Founded in 2010, Sodexo | Nourish, has organically boot-strapped every bit of its impressive growth through a proven track record of delicious food and satisfied clients. Our winning formula is Smart + Healthy = Happy. Each day, our expert in-house chefs design menus based on the highest possible percentages of seasonal, organic, and non-GMO ingredients. At Nourish., we believe that each employee contributes directly to the company’s growth and success, and we are looking for individuals who will take pride in being part of our team.

To learn more about us, click here: Nourish Inc.

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Basic Education Requirement - Bachelor’s Degree or equivalent experience  

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.