Retail Operations Manager (Hospital Cafeteria)

System ID
Food Service
Relocation Type
Employment Status
Posted Range
$73400 to $110990
Company : Segment Desc

Unit Description

Sodexo is seeking a Retail Food Operations Manager for Brigham and Women's Hospitallocated in Boston, MA.  In this exciting role you will oversee a main cafeteria, two "We Proudly Serve" Starbucks locations and a micromarket, all on the BWH campus in the bustling Longwood Medical Area nestled between Jamaica Pond and Fenway Park.  This position is typically Mon-Fri with some evening or weekend coverage for managers' time off. 


Brigham and Women’s Hospital, an 850 bed teaching hospital of Harvard Medical School is a world-class academic medical center.   Located in the Longwood Medical area, BWH is on public transportation and offers shuttles to nearby subway lines. 


The successful candidate will:

  • have oversight of day-to-day operations for all food retail areas
  • deliver high quality food service while engaging with customers
  • provide excellent customer service – leading a team while maintaining a clean, safe environment;
  • lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes
  • train and manage department HACCP Safety Programs, Sodexo programs and operation standards.

Is this opportunity right for you? We are looking for candidates who: 

  • have a work history demonstrating strong employee engagement leadership skills and supervisory experience
  • have food management experience with a focus on front of the house retail operations
  • has strong understanding of POS systems, cash handling management and computer software 
  • can manage multiple priorities while maintaining a high level of customer service


Employees who work at this location are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination. 


Learn more about Brigham & Women's Hospital here:


Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.


Not the job for you? 
At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.  . Continue your search for Food Service Management jobs.


Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.




What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years
Basic Functional Experience - 3 years of experience in retail operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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