Cafe Operations Manager

Come join the team that love’s what they do

Nourish is looking for an Cafe Operations Manager to lead the team at a top client for Daily Dining in Mid-Town Manhattan. This leadership role will manage the entire operations to ensure the highest level of food quality and customer service is achieved each day. This Cafe Operations leader will come with a background in hospitality/restaurant management and have a proven ability to lead and develop teams in agile culinary operations.

In this role you will:

• Report to the Resident District Manager for Nourish in NYC, with a dotted line to the Executive Chef
• Manage the culinary and guest experience for a key strategic account in Manhattan, reporting on location 2-3 days per week
• Collaborate with Nourish culinary and ops teams to lead client programming across menu planning, seasonal activations, and client success, reporting at Nourish HQ in Long Island City 2-3 days per week
• This role will be a combination of duties across culinary/BOH as well as hospitality/FOH
• Ensure daily service is executed to highest levels of quality, specifically managed through developing and following critical SOPs, team hospitality training and service excellence, and guest satisfaction of the culinary experience
• Manage program budget, specifically across headcount/ordering accuracy, portioning, and applicable controllable costs 
• On site point of contact with client, delivering prompt response times and resolutions to program opportunities 
• Provide key metric performance for monthly and quarterly business reviews

Founded in 2010, Sodexo | Nourish has organically boot-strapped every bit of its impressive growth through a proven track record of delicious food and satisfied clients. Our winning formula is: Smart + Healthy = Happy. Each day, our expert in-house chefs design menus based on the highest possible percentages of seasonal, organic, and non-GMO ingredients. This results in an immense variety of fresh, healthy meals with an emphasis on vegetable forward dishes that delight all of our clients regardless of dietary preferences. At Nourish Inc. we believe that each employee contributes directly to the company’s growth and success and are looking for individuals who will take pride in being part of our team

To learn more about click here Nourish, Inc.

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.