Patient Services Manager 2

Use your passion for service to create a positive impact and make a difference in the communities we serve!

Sodexo is seeking a Registered Dietitian for a full time Patient Services Manager position at Brigham & Women’s Hospital, located in Boston, MA. Brigham & Women’s Hospital is affiliated with Harvard Medical School and is internationally known for excellent, complex care for a variety of medical conditions. In this role, you will manage a team of approximately 40 employees in our patient call center, and participate in all daily patient services operations.

Reporting to the Operations Manager, the successful candidate will:

• oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
• collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
• perform tray assessments to ensure food quality and presentation and tray accuracy
• exceed Sodexo standards and achieve successful regulatory inspections and audits
• perform management functions including direct supervision of hourly associates including employee development.

Is this opportunity right for you? We are looking for candidates who have:

• Registered Dietitian credential, or are RD-eligible
• experience with Healthtouch and/or EPIC
• proven supervisory or management experience
• excellent communication, leadership and customer service skills
• experience with regulatory accreditation and establishing and maintaining standards of care; and
• a strong commitment to excellence in all aspects of patient care.

Learn more about Brigham & Women's Hospital

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?
At Sodexo, we offer Dietitian positions in a variety of business segments, including Schools, Universities, Healthcare and Senior Living locations across the United States. Continue your search for Dietitian jobs.

Working for Sodexo:
Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. As the largest private employer of dietitians, we have tremendous job opportunities for registered dietitians who are looking to get more out of their career!

Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. 

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.