Client Executive 1- Culinary Operations

System ID
General Management
Employment Status
Posted Range
$114400 to $173140
Company : Segment Desc

Unit Description

As a natural problem-solver, you thrive on challenges. You’re also an expert at implementing solutions!


$5000 Sign-On Bonus!!!


Sodexo is seeking a dynamic individual with a unique blend of culinary expertise, manufacturing acumen, and facilities management skills to fill its Client Executive 1- Culinary Operations role and oversee all culinary production for NYC Health + Hospital 's Culinary Center in Brooklyn, NY. Reporting directly to a Client Executive 2, the successful candidate will work closely with 3 Sodexo Managers and oversee a team of approximately 80 client union employees.


Must have manufacturing experience in order to understand the processes that drive production, and a focus on monitoring the finances and future capital spend for the enhancement and growth of the culinary center. 


This role represents a unique opportunity for a strategic thinker with a passion for food production, facilities management, and client service. The successful candidate will play a pivotal role in shaping the future of food service delivery within the hospital, driving innovation, and ensuring operational excellence.


Must Have Experience: Quality Leadership, Finance, Union Management, Manufacturing (FDA, USDA)


Responsibilities for this role include:

  • Culinary Operations Oversight:
    • Manage food production operations for more than 14 facilities within the hospital, ensuring timely and high-quality delivery
    • Collaborate with culinary teams to execute menus developed by our in-house chef, maintaining consistency and quality across all locations
    • Implement efficient manufacturing processes to scale production while adhering to regulatory standards and quality control measures
  • Facilities Management:
    • Oversee facilities related to food production, including kitchen facilities, equipment, and storage areas
    • Coordinate maintenance activities to ensure operational efficiency and compliance with safety standards
    • Optimize facility layout and workflow to enhance productivity and streamline operations
  • Client Interaction and Future Planning:
    • Act as the primary point of contact for client interaction, addressing concerns and proactively identifying opportunities for improvement
    • Collaborate with clients to plan for future projects and expansions without disrupting ongoing production
    • Anticipate client needs and develop strategies to enhance service offerings and meet evolving requirements
  • Financial Management:
    • Assume significant financial responsibility, ensuring prudent allocation of resources and meticulous budget management
    • Account for every dollar spent, maintaining transparency and accountability in financial transactions
    • Implement cost-saving measures and efficiencies to optimize financial performance
  • Union Employee Management:
    • Navigate the complexities of working with unionized employees, fostering positive labor relations and ensuring compliance with collective bargaining agreements
    • Address employee concerns and grievances in a fair and equitable manner, promoting a collaborative and respectful work environment


  • Proven experience in large-scale food manufacturing and production, preferably within a healthcare or institutional setting
  • Strong culinary background with a deep understanding of menu development and food service operations
  • Expertise in facilities management, including knowledge of kitchen equipment, maintenance protocols, and safety regulations
  • Exceptional client interaction skills with a track record of building and maintaining strong relationships
  • Financial acumen with the ability to manage budgets, analyze financial data, and drive cost-saving initiatives
  • Experience working with unionized labor and navigating labor relations dynamics.
  • Familiarity with the New York market and regulatory environment
  • Excellent organizational, problem-solving, and communication skills

Click here to learn more about NYC Health + Hospitals.


Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.


Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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