Manager, Laboratory Services

System ID
General Management
Employment Status
Posted Range
$55500 to $83820
Company : Segment Desc

Unit Description

We are the Communities we serve!


This account is part of the SodexoMAGIC portfolio of business.


Use your passion for service to create a positive impact and make a difference in the communities we serve!  SodexoMAGIC is a joint Sodexo/ Magic Johnson venture. SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers.  SodexoMAGIC offers our dedicated service via the following Sodexo segments:  Corporate Services, Hospitals, K-12 Schools, Universities



Sodexo, a global leader in Quality-of-Life Services, seeks an experienced Laboratory Services Manager to provide lab services to Merck in Rahway, New Jersey. The Lab Services Manager has the overall responsibility for the success of all vendor compliance inspections. The Lab Services Manager must ensure all employees adhere to Quality and Compliance (Q&C), Environmental, Health and Safety (EHS) regulations as well as client and Sodexo policies and procedures. 



Key Responsibilities:

  • Manage all aspects of glassware reconciliation operations and compliance inspections.
  • Assure all Lab Services employees have been trained on applicable procedures as well as safety and all client/Sodexo required training
  • Assist in compliance related activities including audits, training records, good documentation practices, SOPs, Forms and Work Instructions.
  • Develop and revise existing standards governing the Lab Operations as driven by needs to support the operation.
  • Provide continuous improvement through operational excellence.
  • Work with local Compliance team to ensure migration of changes and enhancements of processes and procedures.
  • Conduct activities in a professional manner appropriate for a laboratory environment.
  • Oversee work orders and follow up on repairs and maintenance issues as needed.
  • Act as a liaison between client, customers and Sodexo services, applying problem solving and investigation tactics, as needed.
  • Provide technical assistance to staff for lab related issues.
  • Monitor productivity and ensure metrics are being met, which include delivery, quality and customer communications.
  • Liaise with third party contractors who perform activities managed by Sodexo
  • Act as primary point of contact to client in regard to above mentioned Lab Services. Follow company, departmental and local safety policies and procedures.


The successful candidate will demonstrate experience and skill in:

  • Ability to follow oral and written directions.
  • GMP experience preferred 
  • Problem solving ability and ability to meet needs of customers in a timely, efficient and cost-effective manner.
  • Oral and written proficiency, the ability to provide clear oral and written communication.
  • Understands the current regulatory requirements for own discipline.
  • Demonstrates understanding of impact on tasks being performed by Scientists and their work.
  • Possesses customer service skill
  • BA/BS in a scientific discipline preferred.
  • Three or more years of laboratory experience
  • At least one year experience in managing a lab environment.


What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Associate’s Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 1 year of laboratory/ industry experience 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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