Retail Manager 3

Sodexo is seeking an experienced and motivated Retail Manager 3 for Northwestern State University located in Natchitoches, LA.  Our Retail Manager 3 will oversee the campus’s Chick-Fil-A with additional venues on the horizon and will supervise 30-40 team members. 

Candidates who can demonstrate working knowledge of Chick-Fil-A and/or Sodexo systems such as Kronos and Drive, and are proficient in computer skills, online ordering platforms, scheduling, and report management tools are a plus!!  However, Chick-Fil-A experience is NOT mandatory.  

The successful candidate will:

• Passionately adhere to Chick-Fil-A’s and other brands’ high standards of excellence
• have oversight of day-to-day operations in compliance with Chick-Fil-A high standards
• deliver high quality food service
• achieve company and client financial targets and goals
• develop and maintain strong client and customer relationships
• create a positive work environment while ensuring Sodexo standards are met.
• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
• lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes; and
• train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards.

Is this opportunity right for you? We are looking for candidates who have: 

• a history of strong leadership and excellent communication skills;
• Possess amazing people skills when interacting with guests and team members
• prior experience promoting national brands with clients and customers
• proven client relationship and customer service skills.
• High-volume retail food operations management experience.
• Experience training and leading supervisors and hourly staff.
• Experience driving sales, controlling costs, ordering and inventory, and scheduling to business needs and labor targets.

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.