Customer Support / Operations Representative 1

• Provide a welcoming and hospitable experience for employees, contractors, and visitors while serving as a key point of contact on the client campus.
• Offer knowledgeable assistance about the site and local area, including directions to locations and parking areas.
• Address and resolve client inquiries and issues promptly and effectively, demonstrating excellent problem-solving skills.
• Assist with the planning and execution of campus events, ensuring seamless support and coordination.
• Maintain clear and professional communication through Salesforce, and manage signage and other communications around the building.
• Collaborate closely with the Community Manager Team and support colleagues during peak times, fostering a cooperative team environment.

• Confident and engaging, with a natural ability to build meaningful relationships and communicate effectively.
• Passionate about delivering top-notch customer service and consistently exceeding expectations.
• Detail-oriented and committed to maintaining high standards across all tasks and interactions.
• Comfortable with technology and adept at using computers and various software to support your role.

• At least 1 year of experience in hospitality or customer service.
• A High School Diploma, GED, or equivalent experience.
• Proficiency in MS Office (Word, PowerPoint, Excel) and excellent written and verbal communication skills.
• Flexibility to adapt to changing priorities and tasks with a positive attitude.
• A desire for continuous learning and growth in a fast-paced environment.

Please Note the target salary for this position is $55,000 annually

The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance.  Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin “Magic” Johnson himself click here.

Learn more about Sodexo’s Benefits 

Not the job for you?

At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care and Senior Living locations across the United States. Continue your search for Facilities Management jobs.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Basic Education Requirement - High School Diploma, GED or equivalent

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.