General Manager 5 - Food & Nutrition Services

A passion for helping people and attention to detail are the hallmarks of your success. Join a team where your leadership can make a difference.

Sodexo is seeking a General Manager 5 - Food & Nutrition Services for 2 Lehigh Valley Hospital locations – Muhlenberg and Good Shepherd Rehabilitation located in Bethlehem, PA. Muhlenberg is a 195-bed acute care facility and a Joint Commission-certified Primary Stroke Center.  Good Shepherd is inpatient/outpatient rehabilitation center located next door.

The General Manager 5 will office at the Muhlenberg location be responsible for department financials and all daily operations of patient services, retail cafe, culinary, and catering. This position would support a team of 3 salaried managers and Sodexo frontline associates.

The skillsets below are also necessary in this high-profile role:

• Implementing and maintaining Sodexo programs and practices
• Ensuring Sodexo standards for employee training are in place and building a culture of collaboration and dedication
• Ensuring compliance with regulatory requirements, such as food and physical safety, and menu systems
• Coordinating department functions and standards with other managers
• Ensuring client needs and goals are met
• Handling the department operations and financials including on-site patient services and café, physician’s dining and catering services
• The Senior Area General Manager will need to implement Sodexo programs, policies and procedures.

Is this opportunity right for you? We are looking for candidates who have: 

• Strong financial and budget responsibility experience and can meet and exceed annual operating budget
• GM level experience in a high-volume food operation; healthcare environment preferred
• Ability to motivate and inspire staff and participate on a management team
• Computer literacy to achieve and maintain competence in Sodexo programs
• Stellar customer service skills as the client/patient experience is crucial to this role.
• Strong leadership and management skills as this position requires a take charge, hands-on individual that is easily able to lead, develop, train and transition employees.
• Solid knowledge of Sodexo Systems and processes including At Your Request preferred. Excellent written and verbal communication skills and a real passion for driving and improving the patient experience.

**Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.**

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Basic Education Requirement - Bachelor’s Degree or equivalent experience           

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.