Patient Services Manager 2

A passion for helping people and attention to detail are the hallmarks of your

success. Join a team where you can make a difference.

Sodexo currently has a job opportunity for a Patient Service Manager 2, to join our food services health-care team at Holy Spirit Hospital a 318-bed acute care facility located in Camp Hill PA.   In this role, you will be responsible for day-to-day operations of the patient meal program utilizing "At Your Request” Room Service Program and direct supervision of 30 Sodexo hourly associates. 

Responsibilities will include

• Oversight of the Patient Services area, patient food service production, and diet office
• Ensuring excellence in service quality and delivery schedules
• Acting as the liaison between the dietitians, nursing managers and the units. This role will participate in patient safety, patient experience initiatives.
• Works with the diet office to review and address any patient menu/meal concern. Conducts patient rounding and works with hospital dietitians on patient nutritional needs.
• Responsible for identifying process improvement initiatives and overseeing the implementation.
• Employee training for compliance, safety, sanitation, customer service and more.
• Regularly analyzes patient satisfaction data and implements additional measurements and action plans in these areas to achieve optimal unit performance.
• Ensuring and driving efforts for Gold Check Standards
• Creating a positive environment and successfully motivating and managing a team.
• Cash handling/management in the Cafe when needed.

The successful candidate will have at least 2 years food management experience, a strong working knowledge of food safety and sanitation compliance, computer literacy as well as excellent leadership, communication and customer service skills.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.