Patient Services Manager 2

Sodexo is seeking a Patient Services Manager 2 for Vanderbilt University Medical Center in Nashville, TN. Vanderbilt Health is a growing health system, anchored by Vanderbilt University Medical Center, one of the largest and most prominent academic medical centers in the Southeast, with seven hospitals and more than 200 clinics across Tennessee and in neighboring states. Hospital has 1,000 licensed beds.  

The Patient Services Manager will be responsible for overseeing all aspects of the patient meal program to ensure compliance and improve the patient experience. We are looking for a charismatic and organized individual to support our frontline associates.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have oversight of day-to-day patient services operations;
• successfully coordinate all required tasks through subordinate supervisors and frontline staff;
• deliver high quality food services in patient meal management operations
• achieve company and client financial targets and goals; 
• develop and maintain client and customer relationships 
• develop strategic plans
• ensure HACCP, regulatory and standards compliance;
• have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
• create a positive environment;
• ensure Sodexo standards are met.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.