Retail Operations Manager

Sodexo is seeking a Retail Operations Manager for Tampa General Hospital located in Tampa, FL. 

Tampa General Hospital is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million.

As one of the largest hospitals in Florida, Tampa General is licensed for 981 beds, and consistently recognized for world-class care, ranked as the #1 hospital in Tampa Bay by U.S. News & World Report for 2024-25 and is nationally ranked as among the top 50 hospitals in the nation in eight specialties.

The Retail Operations Manager will manage a team of approximately 60 hourly staff and have direct oversight of the floor stock, nourishment rooms of hospital, and catering.  

Our ideal Candidate will:

• be VERY detail oriented
• be a hands-on working manger
• have high hospital administration contact
• have strong interpersonal skills
• have great planning skills and expertise
• be highly organized
• have prior hospital skills
• have prior Sodexo knowledge (a plus, not required)

The successful candidate will:

• motivate, coach, mentor and develop frontline (hourly-paid), staff.
• provide stellar customer service.
• oversee cash handing processes, and POS programming and maintenance.
• ensure company food and physical safety programs and standards are followed.
• conduct retail brand standard audits (in-house and national brands).
• maintain integrity of retail branded concept standards (national and in-house brands).
• manage the opening and closing the operation as well daily retail food service operations.
• ensure all needed signage (including digital) is in place.
• manage vendor relationships and compliance; and/or
• maintain all product merchandising, marketing, and ordering standards are in place.

Click here to learn more about Tampa General Hospital

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.   

Not the job for you?
At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years
Basic Functional Experience - 3 years of experience in retail operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.