Retail Operations Manager

Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you.

Sodexo is seeking a Retail Operations Manager for Cooper University Hosptial located in Camden, New Jersey. The Retail Operations Manager will be responsible for department financials and all daily operations of patient services and retail.   

Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has more than 9,600 team members, including 1,600 nurses and more than 900+ physicians and 450 advanced practice providers practicing in more than 75 specialties.

The successful candidate will:

• motivate, coach, mentor and develop frontline (hourly-paid), staff.
• provide stellar customer service.
• oversee cash handing processes, and POS programming and maintenance.
• ensure company food and physical safety programs and standards are followed.
• conduct retail brand standard audits (in-house and national brands)
• maintain integrity of retail branded concept standards (national and in-house brands)
• manage the opening and closing the operation as well daily retail food service operations.
• ensure all needed signage (including digital) is in place.
• manage vendor relationships and compliance; and/or
• maintain all product merchandising, marketing and ordering standards are in place.

Is this opportunity right for you? We are looking for candidates who have:

•  have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization.
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.
• exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.

*Sodexo offers a comprehensive benefits package! Benefits include various health insurance plans, paid time off, 401k match, tuition reimbursement, employee discounts and great opportunities for work life balance. * 

Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment and are required to report their vaccination status.  

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years