Client Executive 2 (Single Client)

When it comes to finding a long-term career, we know how important it is to join a company that holds the same values as you.

Sodexo is seeking a Client Executive 2 for the Northern Ohio area. 

The Client Executive must have a proven track record of driving outcomes in a complex business environment supporting Environmental Services operations. Additional qualifications include strong financial acumen, talent management, communication skills and a demonstrated track record of developing strong client relationships.

This Client Executive will be a trusted advisor central to the client partnership and key to delivering results that meet client needs. Has direct accountability for operational excellence ‐ achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable.  

You have:

• Experience in environmental services operations management as well as working in multiple sites.
• Knowledge of latest trends and innovations to drive client value
• Track record demonstrating strong leadership skills
• Ability to build and develop a strong team
• Strong organizational skills
• Client relationship skills
• Strong communication skills and ability to interact from frontline to C-suite
• Business development skills to identify and successfully target growth opportunities among existing clients
• Financial and creative problem-solving acumen

Is this opportunity right for you? We are looking for candidates who:

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; 
• have culinary production experience and a strong background in safety and sanitation compliance; 
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
• Preference to demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) or is proficient in computer skills and report management experience.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

• lead and further develop facilities business in Environmental Services
  
  

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have a strong P&L background;
• have experience managing multiple locations or business segments;
• can direct other leaders in a high-volume business;
• can build and foster relationships across Sodexo internally to ensure additional market growth and the promotion of comprehensive solutions offerings to clients – this includes collaborating with senior leaders and Business Development to grow Sodexo’s business in the assigned market;
• can develop exceptional client relations and ensure the facility’s product offerings/solutions align with client needs;
• drive solutions that optimize the current business portfolio;
• develop and execute a strategy to accelerate business growth throughout the region;
• play a key role and enthusiastically supports the succession planning and development of key personnel within area of responsibility;
• can ensure the organization’s brand reputation; and/or
• lead and motivate the management team, inspiring strategic direction; secure and/or deploy resources; cultivate relationships with clients and other teams within Sodexo; ensure the fulfillment of all contract commitments; sustain client satisfaction and retention; and maintain strong employee relations.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimumc Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 7 years
Minimum Functional Experience - 7 years