Patient Experience Manager 2

Location US-MA-WORCESTER
System ID
977770
Category
General Management
Employment Status
Full-Time
Posted Range
$67300 to $101640
Company : Segment Desc
HOSPITALS
 
On-Site

Role Overview

Sodexo is seeking a Patient Experience Manager for UMass Memorial Healthcare - University Campus, located in Worcester, MA.  This facility is a fast pace, high volume Food Services department focused on achieving patient satisfaction.  The team is committed to employee engagement, increased collaboration with patient care units.  In this role, you will interact with other healthcare professionals to improve the patient experience.

 

The successful candidate will:

  • manage rounding with existing patients, families, and nursing staff
  • provide behavioral training and skills development to department and hospital teams
  • collaborate with hospital clinical and administrative leadership
  • handle the collecting, organizing, and trending of data
  • report findings to both Nutrition Services and interdisciplinary teams
  • networking with other hospitals to identify best practices
  •  

Is this opportunity right for you? We are looking for candidates who have: 

 

  • previous healthcare experience, with a focus on patient services 
  • demonstrated success with partnering with interdepartmental teams

 

Please note that employees at this location  are required to be vaccinated against COVID-19 including one booster, as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.  

 

 

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

 

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

 

 

 

 

 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement: Bachelor’s degree or equivalent experience
Minimum Functional Experience: 3 years

 

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