General Manager 4 - Environmental Services / Custodial

Grow your career and develop a team that shares your desire to make a difference.  

Sodexo is seeking a General Manager 4 of Environmental Services located in Smithfield, NC. This is a Director opportunity at Johnston Smithfield, which is a 250 bed hospital that's part of the UNC system. The successful candidate will be responsible for the Environmental Services operations at the main hospital and will also oversee 3 other locations. The role will directly and indirectly supervise a team of 80-plus frontline employees and managers and will be responsible for driving the metrics that are important to the client & Sodexo. This is a day shift position with some weekends and holidays. 

• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• support a diverse and inclusive workforce and provide strong leadership.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
• are results and safety driven;
• have experience with vendor and contract management, as well as union and contract negotiations;
• have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
• have 5 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred;
• have strong financial acumen and budget management experience; 
• are proficient with computers and other technology.  

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum education requirement: Bachelor’s degree or equivalent experience
Minimum management experience: 5 years
Minimum functional experience: 5 years