Retail Operations Manager

Join a great team where students are at the heart of everything we do!

Sodexo is seeking a Retail Operations Manager for The University of North Carolina at Pembroke located in Pembroke, North Carolina. The University of North Carolina at Pembroke is a public university in Pembroke, North Carolina. UNC Pembroke is a master's level degree-granting university and part of the University of North Carolina system. Its history is intertwined with that of the Lumbee nation. UNCP offers it Students and Faculty a large array of Sodexo and national brands on Campus. This position will oversee one Retail Manager, 4 national brands and 2 Sodexo brands, including Starbucks, Papa Johns, Einstein's and Chick-Fil-A. Prior experience with these brands is highly helpful. The emphasis is on customer satisfaction and providing outstanding service for our long term Client within our modern, safe and inviting environment. This position will oversee one Retail Manager, 4 national brands and 2 Sodexo brands. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.

• have oversight of day-to-day operations;
• deliver high quality food service;
• achieve company and client financial targets and goals; 
• develop and maintain client and customer relationships;
• develop strategic plans;
• create a positive environment; and/or
• ensure Sodexo standards are met.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; 
• have culinary production experience and a strong background in safety and sanitation compliance; 
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This is only for internal candidates as external candidates won’t have this knowledge

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years