Retail Manager 3

Sodexo is seeking a talented and innovative Retail Manager 3 to join our team at Novant Health New Hanover Regional Medical Center located in Wilmington, NC.  Novant Health NHRMC is a 800 bed teaching facility with four retail outlets.   It’s hard not to love Wilmington when the city has just been declared “The Next Big Thing” by national media as one of the best places to live in North Carolina.

The Retail Operations Manager will support 45 frontline associates and have direct oversight of 3 retail locations.  The successful candidate will have a strong management and food retail background. This key management position will report directly to the General Manager and have exceptional customer service skills as well as the ability to think outside the box.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; 
• have culinary production experience and a strong background in safety and sanitation compliance; 
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
• are enthusiastic and confident;
• ability to drive employee success to enhance the value of the food and nutrition team; I
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This does not apply to external candidates.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations