Food Operations Manager 3

Sodexo is seeking an Food Operations Manager 3 for WellStar MCG in Augusta, GA

Wellstar MCG Health Medical Center offers the most advanced comprehensive care to the people of Augusta and the surrounding areas. Their 520-bed tertiary hospital provides cutting-edge technology and extensive expertise to create a healthcare experience that delivers high-quality care for your medical, surgical, rehabilitative or emergency needs. 

The Food Operations Manager 3 at this location will have major control in running the patient service operations within the Food and Nutritional Services Department.

The selected candidate will:

• take the lead on recruiting, hiring, training, scheduling, purchasing, inventory management, menu design, altering operations if necessary, anything required to increase the patient satisfaction scores within the department
• have food-service experience within the health care industry, strong leadership skills, and the ability to manage a large team in a busy environment
• be an early riser, with the normal starting time for this role being 5:30am unless operations require otherwise (hours may vary per needs of the business)
• be heavily involved in managing patient breakfast and lunch periods
• have a Patient Service Manager reporting to him/her who will work in a closing role
• support the staff during dinner service

Responsibilities of this role will include:

• patient service operations and be responsible for menu development;
• diet office operations;
• operational excellence;
• KPI attainment;
• client and Sodexo budget adherence;
• management of frontline staff;
• c-suite relationships at the local hospital and health system level;
• overall coordination and delivery of Sodexo's patient service programs and high standards for this prestigious client organization;
• frequent interaction with Patient Experience Managers, ensuring a high-level of patient satisfaction and experiences

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Is this opportunity right for you? We are looking for candidates who have:

• excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
• passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
• knowledge of nutrition and specialized diets;
• experience with oversight of diet offices; and/or
• strong management skills, preferably in healthcare

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years   

Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.