General Manager 4 - Patient Services

Sodexo is seeking a General Manager 4 - Patient Services for MedStar Washington Hospital Center located in Washington, DC. As the largest private hospital in the nation's capital, MedStar Washington Hospital Center is a premier healthcare facility committed to delivering exceptional service and care.  

We are looking for an experienced leader with a passion for innovation, training, process improvement, and team building. This position will primarily focus on patient services.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

• act as the primary liaison between the patient services department and the nursing department to ensure seamless communication and collaboration
• coordinate and facilitate food safety training programs to meet compliance and enhance staff knowledge
• Monitor and evaluate patient satisfaction metrics to identify areas of improvement and initiate necessary changes

• support the development and rollout of innovative programs designed to elevate the patient experience

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have a work history within healthcare demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively 
• have a passion for patient services and care
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service 
• are enthusiastic and confident
• ability to drive employee success to enhance the value of the food and nutrition team I
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years