Food Service Manager 2

Our Sodexo seniors segment designs elevated experiences to help our seniors thrive. Working at a senior living community for Sodexo is an opportunity to change the world one patient at a time!

Sodexo is seeking a Food Service Manager 2 to join our food service team at Frederick Living, an upscale continuing care retirement community located in New Holland, Pennsylvania.  This Food Service Manager will oversee the dining operations for approximately 140 healthcare residents (skilled/PC, Memory Care).  Will oversee primarily front of house operations but will assist with kitchen operations as needed.   The Food Service Manager will report to the General Manager and manage a staff of approximately 30 hourly employees.   Strong customer service, hospitality skills are needed.  Typical shift will vary between the 6:00am - 3:00pm and 10:00am - 7:00pm shifts with every other weekend coverage.

What You’ll do:

• have oversight of daily dining operations
• be responsible for food quality, safety, sanitation and customer service
• successfully coordinate all required tasks through supervisors and frontline staff
• deliver high quality food services including catering and resident meal management operations 
• achieve company and client financial targets and goals 
• develop and maintain client and customer relationships 
• ensure HACCP, regulatory and standards compliance
• have daily interaction with residents, their families and clinical team to ensure resident satisfaction
• create a positive environment
• ensure Sodexo standards are met. 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What you Bring: 

• have a strong customer service focus and leadership skills, as well as previous supervisory experience and the ability to work collaboratively 
• have prior food production experience and a strong background in safety and sanitation compliance
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service 
• are enthusiastic and confident
• ability to drive employee success to enhance the value of the food and nutrition team
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
• demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This does not apply to external candidates

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year