Catering Manager 3

Are you an experienced Catering Operations Manager that has a passion for high end catering and is looking for an exciting and challenging new position? Look no further!

RELOCATION ASSISTANCE AVAILABLE! 

Sodexo is seeking a hands on Catering Operations Manager for University at Albany, in Albany, NY. Our successful candidate will manage have previous Catering/Banquet management experience and will manage the day to day catering on campus, campus and conferences in the summer. This department serves High end plated service to high volume buffets. Reporting to the Catering Director, this leader will mentor, train and develop the service staff. Experience with mentoring and building cohesive teams is required.

The Catering Operations Manager will oversee all main campus catering operations. Success in this role requires strong executive client relations, experience with campus alumni events, and expertise in setting up both buffet-style and high-end service. This position demands a flexible schedule, including nights, early mornings, and weekends, based on business needs.

• identify customer needs and expectations;
• ensure that Sodexo and customer goals are aligned and met;
• educate and develop rapport with clients and promote partnerships;
• promote a customer/client centered culture that strives to exceed customer and client needs;
• coordinate all unit catering initiatives to drive sales growth and track results.
• maintain and improve service level resulting in increased customer satisfaction; 
• ensure all HAACP standards are followed; and/or 
• demonstrate resourcefulness and quick responsiveness to client and customer requests. 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Motivate, coach, mentor, and develop frontline hourly staff
• Exceptional attention to detail
• Strong critical thinking and decision-making skills
• Excellent time management abilities
• Ability to multi-task effectively and efficiently

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.