Patient Services Manager 2

Sodexo is hiring a Registered Dietician for a full time Patient Services Manager (food services) position at Brigham & Women’s Hospital, located in Boston, MA. Brigham & Women’s Hospital is affiliated with Harvard Medical School and is internationally known for excellent, complex care for a variety of medical conditions. In this role, you will manage a team of approximately 40 employees in our patient Call Center, and participate in all daily patient services operations.

• oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
• collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
• perform tray assessments to ensure food quality and presentation and tray accuracy
• exceed Sodexo standards and achieve successful regulatory inspections and audits
• perform management functions including direct supervision of hourly associates including employee development.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Registered Dietitian credential, or are RD-eligible
• experience with Healthtouch and/or EPIC
• proven supervisory or management experience
• excellent communication, leadership and customer service skills
• experience with regulatory accreditation and establishing and maintaining standards of care; anda strong commitment to excellence in all aspects of patient care.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.