Customer Application Support Specialist

Sodexo is seeking a Customer Application Support Specialist for Fort Wayne Community Schools in Fort Wayne, Indiana. If you have a passion for cultivating a positive team environment, multitasking projects, value a positive work-life balance, are self-directed, and have a strong computer aptitude, then apply to join the team! At Sodexo, we deliver food, nutrition, environmental, and facilities management solutions to partnered K-12 schools. Joining us at one of our school sites means fostering healthy learning environments and positively influencing the students’ well-being and performance. 

• Perform various clerical functions in support of the company's or department's financial tracking, processing, and reporting requirements.
• Provide specialized technical and application support by telephone and email to internal users of Maximo and Site Management System other computer applications.
• Resolve technical issues with web-based applications.
• Maintain thorough and accurate data retention and analysis of spreadsheets.
• Document known issues and workarounds; contribute to the team knowledge base.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Working knowledge of Microsoft Office programs, an advanced level of expertise managing and producing spreadsheets in Excel.
• Ability to produce communications such as newsletters using Word or Publisher.
• Strong customer service skills.
• Ability to provide efficient and accurate work with focus on both quality and quantity.
• Solid communication skills, both written and verbal, including the ability to document solutions.
• Demonstrated skills autonomously managing multiple tasks.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - High School Diploma, GED or equivalent experience