Client Executive, Facilities Engineering

Sodexo Facilities Solutions is seeking a seasoned healthcare professional to lead our Facilities Engineering accounts for our healthcare segment.  The Client Executive will be responsible for the Hard FM in the northeast states of MA, CT, NY, ME, NH, RI, and VT.  

The successful candidate will provide strategic leadership to their respective units to ensure client satisfaction and account retention. The ideal candidate will be a strategic-minded leader together with entrepreneurial spirit, and able to merge the clients’ vision and expectations into Sodexo’s mission of providing outstanding quality of life services. This position interacts with multiple clients therefore we are seeking candidates that exhibit exceptional client relationship skills with internal and external customer relations expertise.

As the Client Executive, you will maintain a professional business relationship with the client by directly negotiating contracts and matters pertaining to account operations while ensuring financial performance and goals of the account(s)/district are met. In addition, the Client Executive will oversee compliance with all company/client policies and procedures, and federal and state regulations.  They will monitor unit operations to ensure the highest quality of products and services are being provided. 

• Executes strategic plan by implementing short and long-term goals that align with the scope of service, mission and values.
• Develops a business plan and budget with each account Director that supports the goals of the district, region, and division.
• Reviews and analyzes financial statements and data, operating reports, budget variance reports, and other appropriate financial information to monitor attainment of financial goals.
• Provides positive and constructive feedback to employees by coaching, mentoring, counseling or corrective guidance and action, as appropriate.
• Reviews and maintains reports to ensure compliance with federal, state, local regulations and Sodexo/Client policies and procedures.
• Monitors operations by visiting the accounts to plan projects, implement new processes and technology, and to ensure sufficient unit resources.
• Ensures a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
• Assesses financial risk and opportunities of the account and communicates results to the client and Sodexo senior management; initiates action plans as necessary.
• Promotes and supports workplace diversity initiatives.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Must have intimate knowledge of TJC, DNV and other regulatory and compliance bodies that govern our healthcare industry
• BS Engineering (preferred)
• 7-10 years’ experience managing a diverse health care portfolio 
• Experience with IUOE or SEIU unions
• Seasoned health care FM executive
• Understands and operates in large matrix organizations
• CHFM certified
• Strong financial and business acumen

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 7 years
Minimum Functional Experience – 7 years