- Oversee facility operations, ensuring a clean, safe, and well-maintained environment that exceeds client standards.
Manage janitorial, mailroom and facilities staff to ensure high cleanliness standards across executive suites and common areas, while efficiently handling incoming and outgoing correspondence and coordinating with third-party vendors for maintenance and repairs to ensure cost-effective, high-quality service.
- Manage facility budgets, identifying cost-saving opportunities while maintaining service quality and operational efficiency.
- Ensure compliance with safety, health, and environmental regulations, and develop emergency response plans for facility-related incidents.
- Coordinate and manage all conferences, including any move, add, and change, set up or special requests.
- Implement strategic, tactical, and operational reporting to improve customer service, account profitability, client retention, and satisfaction.