Sodexo is seeking a Retail Operations Manager to oversee retail food service operations at NYP Westchester in Bronxville, NY.
This position is responsible for managing high-volume retail food service, ensuring efficient cash handling, and leading a team of approximately 15 union employees. Reporting to the Client Executive, the Retail Operations Manager will be responsible for ensuring exceptional customer service, operational efficiency, and financial accountability. This role follows a Monday–Friday dayshift schedule (hours may vary based on business needs).
This is an exciting opportunity for a dedicated retail professional looking to manage and enhance retail food service operations in a fast-paced healthcare environment. If you have the skills and experience to drive success, apply today!
Oversee and manage daily retail food service operations, ensuring quality and efficiency.
Lead and supervise a team of union employees, fostering a collaborative and productive work environment.
Manage and oversee heavy-duty cash handling processes, ensuring accuracy and compliance with financial procedures.
Maintain high standards of customer service and ensure a positive dining experience for all patrons.
Monitor inventory, ordering, and cost controls to meet financial targets.
Ensure compliance with food safety, sanitation, and workplace safety regulations.
Implement operational improvements to enhance efficiency and service quality.
Collaborate with the Client Executive and other leadership to align retail operations with Sodexo’s standards and client expectations.
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
More extensive information is provided to new employees upon hire.
Previous experience in retail food service management, preferably in a healthcare or high-volume setting.
Strong background in cash handling and financial accountability.
Experience managing union employees is highly preferred.
Excellent leadership, problem-solving, and organizational skills.
Ability to work independently while managing multiple responsibilities.
Strong knowledge of food safety and sanitation regulations.
Proficiency in Microsoft Office and POS systems.
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years of experience in retail operations