Manager, Resident Experience 1

Sodexo is #HiringNow for our Resident Experience Manager for Keiser University Flagship Campus located in West Palm Beach, FL.  Competitive salary, On-Campus Apartment and Meal Plan assistance, Safety Bonus. *Relocation Assistance is available*  This is a live in position with no pets allowed. The REM will be responsible for conflict mediation, student conduct and programming for assigned buildings and share responsibility for campus-wide training, selection, departmental committees and manage on-call coverage. This role creates positive, productive and safe campus events and environments so our students can focus on their academic and athletic success. 

This positions serves to provide a physical environment, customer service climate, and complement of student services and programs, which assist residence students in achieving their academic goals and which contribute to their social, psychological and physical well-being.

Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment. 

• Be the leader of residential housing and resident engagement/student life
• Manage over 2000 beds
• Have experience in Facilities Management
• Be experienced in counseling/mental health service

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Develop an annual Residence Life Plan that identifies education themes and timelines, set direct monthly goals for the Community Ambassadors, and which coordinates with campus partners
• Liaise daily with GM or direct report, bringing forward any student or Community Ambassador issues or concerns
• Manage the recruitment and selection process for the Community Ambassador team
• Create annual plans for identifying, advertising, selecting, and hiring new Community Ambassadors
• Plan, schedule, and execute training opportunities for the Community Ambassador team including: annual campus August pre-service training week, monthly in-service training sessions; other reactive training as necessary. Training will focus on developing the Community Ambassadors’ skills to deal with the issues they will face in their position. Training could include one dedicated week, prior to student move-in, and several additional sessions per semester
• Act as a resource for Community Ambassadors, front desk staff members and all student residents as they deal with issues related to residence and college life
• Work collaboratively with campus and community partners while participating on committees and working groups throughout the year. Key campus partners include; Athletics, the Student Association, Student Success Facilitators, Student Services, Health, Counselling and Accessibility Services
• Assist in creation of annual college budget by identifying and costing residence life activities in collaboration with residence life team and the G

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate’s Degree or equivalent experience

Minimum Management Experience - 2 years   

Minimum Functional Experience - 1 year