Retail Manager 2

Join a great team where people are at the heart of everything we do!

Sodexo is seeking a Retail Manager 2 for Cincinnati Children's Hospital located in Cincinnati Ohio. This position is going to be part of a team who is constantly keeping up with trends and culture. The Retail Manager 2 will oversee various retail units on campus.

Typical schedule is 3rd shift (7pm- 4am)

Cincinnati Children's is a large children's hospital with 500+ beds and more than 13,000 employees. Picked by US News and World Report as the #3 Children's Hospital in the country.  This unit has 'At Your Request' Room Service, large volume Fresh Inspirations Cafe, 8 offsite Cafe's, and Catering. Total managed volume is $16M with $10M in annual retail sales.

The position will report to the Retail Operations Manager and have approximately 15 direct report employees. The ideal candidate will be an experienced food service leader, who demonstrates an excellent customer focus and ability to drive retail programs. Previous experience in a healthcare environment is a plus.

You will be the face of the cafe on the front lines, energizing our guests every day. You’ll establish, oversee and coordinate all the operational activities of your restaurant with support of other Sodexo resources onsite. Let’s get into a few more specifics: 

• have oversight of day-to-day operations;
• deliver high quality food service;
• achieve company and client financial targets and goals;
• develop and maintain customer relationships;
• develop strategic plans;
• create a positive environment; and
• ensure Sodexo and client standards are met.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Has a work history demonstrating strong leadership skills;
• Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
• Financial ability to manage and demonstrate proven results with material costs, labor, procurement compliance and controllable expenses.
• Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year