Entegra Field Support Manager – West Territory

Entegra Procurement Services is a fast-growing and dynamic division of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone. Entegra Procurement Services is a performance improvement company that specializes in procurement management, culinary services and data analytics for multi-unit clients in industries including seniors, healthcare, education, government, faith based, leisure, hotels, and restaurants. We deliver procurement solutions that drive operational effectiveness and innovative products and services. 

We are seeking a Entegra Field Support Manager – West Territory to join our team. The Field Support Manager will collaborate with the Field Support Directors, National Account Executives, and designated clients to maximize the use of Sodexo/Entegra’s contracted programs. The FSM will report to the Field Support Director. The ideal Field Support Manager will possess strong problem-solving skills, allowing them to tackle complex challenges and implement effective solutions. We are looking for someone with the expertise and personality to implement solutions effectively, serve as a consultant, and act as a resource for external customers. The FSM role will require strong presentation skills. The FSM must feel comfortable presenting business reviews and data to a board room of clients. This position demands someone with a blend of analytical prowess, interpersonal finesse, and a deep understanding of procurement dynamics. Their ability to serve as a consultant and resource for external clients will be pivotal in ensuring seamless integration and optimization of Sodexo/Entegra’s programs. A solid foundation in business acumen, coupled with a proactive approach, will enable the chosen candidate to deliver measurable improvements and drive operational excellence.

The position requires candidates to reside in Los Angeles, CA or the surrounding areas. There is 30% overnight travel to assigned accounts in the assigned territory.

• Develop strategies to sell the value of the SDX/Entegra contracted program that will improve compliance at the unit, affiliate and client level using data to identify and target areas of highest opportunity.
• Identify and communicate cost savings opportunities (product and vendor) that are available through approved Sodexo/Entegra approved vendor partners.
• Align with Entegra Segment Leaders to strategically focus and identify targeted units, affiliates and clients
• Work with internal teams and digital tools (EntegraPuchasingIQ & Entegra Shopping Assistant) to produce and present opportunity assessments to find additional cost savings and or conversions to higher quality or higher yield products.  Support Entegra programs with an understanding of our technology services and feel comfortable presenting and training digital solutions to clients. 
• Involve key contacts with approved suppliers, distributors, and brokers, to solve account-level service related level issues. 
• Expedite vendor resources for all new client on-boarding activities to ensure seamless transition for new Entegra clients. 
• Assist Entegra locations in meeting the requirements of their operational and financial goals. Delivers updates on contracted program changes and/or enhancements in conjunction with the program activation team.
• Deliver quarterly business reviews to clients with confidence, effectively engaging with    groups during presentations. Communicate key information clearly and respond to spontaneous questions with ease.
• Communicates key industry insights and market trends and suggests ways to keep up with those trends with specific contracted food, equipment, and supplies.
• Aligns manufacturers and brokers with customers when it is necessary to enhance the participant’s understanding of how to utilize key preferred products and programs.
• Support disaster preparedness and recovery activities throughout the year and on demand as needed.
• Work with Entegra Culinary Team to promote and align EPK services for client menu design, efficiencies of client F&B operations, and product cuttings for opportunity conversions to contracted programs.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Bachelor’s degree or equivalent experience
• 5 year’s operational management experience
• 3 years’ experience in a sales and account support in a client facing role
• Superior customer service skills
• Strong verbal, written and interpersonal communication skills.
• Ability to build strong relationships.
• Skilled at managing multiple competing priorities simultaneously.
• Powerpoint, Excel, PowerBI, Salesforce skills

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years of sales or operations experience