Laundries Operations Manager 2

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo is seeking a Laundries Operations Manager 2 for North Grand River Cooperative located in Lansing, MI.

Our Sodexo Linen teams work to direct linen operations at client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

• Direct the daily operations of a large industrial laundry facility in the processing and delivery of linens.
• Oversee the management/administrative team, who are responsible for day-to-day operational and production functions as well as cash control and payroll 
• Be responsible for engineering and maintenance of all equipment.
• Maintain responsibility over budgeting, financial forecasting, cash control and payroll records.
• Drive growth and efficiencies.
• Hire and train unit personnel.
• Maintain client satisfaction and good public relations.
• May be responsible for multiple clients.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Hold a bachelor’s degree or equivalent experience;
• Possess 2 years of basic management experience;

• Have 2 years of laundry operations experience, preferably in a commercial environment;

• Are an expert in building and maintain strong customer / client relationships;
• Possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• Can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
• Have experience effectively managing projects within agreed upon timelines;
• Are proficient with computers and other technology;
• Have experience with vendor and contract management, as well as union and contract negotiations; and/or
• Have strong financial acumen and budget management experience

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of production experience