General Manager

We are seeking an innovative and experienced Restaurant General Manager to lead the team at Poppy & Claro in San Jose.

Poppy & Claro is a refined yet relaxed all day – restaurant that’s grounded in the spirit of Northern California ingredients. The menu is guided by what’s grown nearby layered with global flavors anchored in live-fire cooking- all set in a warm space rooted in Golden State Modernism.

• Overseeing daily operations: Managing staff schedules, inventory, and customer service. Ensuring smooth communication between the front and back of the house.
• Leading the team: Recruiting, hiring, training, and mentoring staff, fostering a positive work environment, and conducting performance reviews.
• Delivering exceptional customer service: Actively engaging with guests, addressing concerns, and fostering loyalty.
• Financial management: Managing budgets, controlling costs, and analyzing sales data.
• Menu Engineering: Collaborating with chefs to create a profitable menu that aligns with the farm-to-table philosophy.
• Marketing and Promotion: Promoting the restaurant, attracting new customers, and engaging with the local community

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• An uncompromising focus on delivering excellent Guest experiences
• Progressive, nimble and responsive attitude towards change
• Humble and kind demeanor
• A genuine, truthful, and transparent communication style
• Excellent personal accountability
• Ability to attract, train, retain and hire the best Team Members
• A Team spirit - willing to do what it takes to get the job done

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years