Customer Support / Operations Representative 1

As a Customer Support & Operations Representative at Sodexo, you will provide exceptional service in a high-profile corporate office environment in Seattle, Washington. Your role will involve delivering personalized service at our client’s office site. You’ll excel in face-to-face interactions, email, and phone communications, ensuring a seamless experience for clients and customers. If you're personable, proactive, and thrive in a dynamic, client-focused environment, join Sodexo and make a daily impact in a prestigious setting. Be part of a team where you can contribute with purpose and grow in your career.

Corporate Services 

Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.  

• Serve as the Sodexo point of contact for client employees, contractors, and visitors, providing a welcoming and hospitable experience.
• Conduct safety walks and report any incidents to on site landlord. 
• Address client inquiries and issues promptly, applying strong problem-solving skills for effective resolution.
• Manage the scheduling of contracted & vendor services, ensuring smooth coordination and execution.
• Update and manage decks for governance meetings, ensuring most accurate and up to date data is being reported.
• Ensure all guests and visitors are issued appropriate badging upon arrival.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Confidence and strong interpersonal skills, enabling you to build meaningful relationships and communicate effectively.
• A passion for delivering exceptional customer service and consistently exceeding expectations.
• Attention to detail and a commitment to maintaining high standards in every task and interaction.
• Comfort with technology, including proficiency in computers and various software tools to support your role.
• A proactive mindset, always seeking opportunities to enhance the customer experience.
• Flexibility and adaptability, thriving in dynamic environments and collaborating well with others.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - High School Diploma or GED or equivalent experience