Assistant Director of Food Service Operations

Sodexo is seeking an Assistant Director of Food Service Operations for Brigham and Women's Hospital located in Boston, MA. This role will provide leadership and operational support across two healthcare accounts, ensuring excellence in food service operations, regulatory compliance, and patient experience. The ideal candidate will have a strong background in healthcare food service management, and a passion for delivering high-quality patient and retail dining experience, supporting Clinical Nutrition at one campus as needed. 

• Collaborate with Food Service Director at each site to ensure effective day-to-day operations across two campuses 
• successfully coordinate all required tasks through management team, supervisors and frontline staff
• Supervise staff with a focus on best practices, operational excellence, and equitable personnel management
• Help establish and maintain systems, protocols, and quality control measures that support departmental goals and regulatory compliance.
• deliver high quality food services including retail, catering and patient meal management operations and  
• develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)
• develop strategic plans 
• ensure HACCP, regulatory and standards compliance

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively 
• have culinary production experience and a strong background in safety and sanitation compliance
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service 
• are enthusiastic and confident
• ability to drive employee success to enhance the value of the food and nutrition team I
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years       
Minimum Functional Experience - 3 years