Retail Manager 2

With your leadership excellence, you’re ready to move up to the next level.

Sodexo’s Campus Segment is seeking a Retail Manager 2 for Binghamton University located in Binghamton, New York.  In this role, you’ll oversee the administrative and operational functions of a highly visible, fast-paced MarketPlace and other dynamic retail dining outlets. We’re seeking an innovative leader who embraces technology, adapts quickly to new retail programs, and inspires strong employee engagement while driving strategic growth 

• Champion a zero harm mindset for yourself, your team, customers, and products.
• Direct daily operations of food quality and customer service in the MarketPlace and other retail locations, including branded concepts.
• Oversee cash handling protocols and compliance with Sodexo control procedures.
• Ensure exceptional client and customer satisfaction through consistent food quality and service excellence.
• Supervise and support the day-to-day work of food service staff, supervisors, and managers.
• Lead, mentor, and train front-line teams on operations, cash management, opening/closing procedures, and Sodexo standards.
• Manage and enforce HACCP safety programs and ensure compliance with all Sodexo and regulatory guidelines.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Proven leadership experience in retail, dining, or hospitality management.
• Strong employee engagement and team development skills with the ability to mentor and motivate.
• Comfort with technology and new retail systems, along with the ability to adapt to evolving business needs.
• Strong organizational and communication skills to manage operations in a high-volume, highly visible MarketPlace and multi-outlet environment.
• A results-driven mindset with a commitment to service excellence and continuous improvement.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year