Retail Area Operations Manager

Sodexo at Sharp HealthCare is seeking a strategic and experienced Retail Area Operations Manager to lead systemwide retail initiatives across five campuses. This key leadership role will oversee café and catering operations, working closely with on-site managers to deliver innovative, high-quality dining experiences that delight customers and support organizational goals. The ideal candidate is a creative and detail-oriented leader with strong culinary expertise, a passion for excellence, and the ability to implement corporate programs while driving continuous improvement and customer satisfaction.

• Lead and support retail food service operations across five Sharp HealthCare campuses.
• Collaborate with on-site managers to ensure consistent, high-quality café and catering experiences.
• Drive innovation in retail dining concepts, menus, and presentation to enhance customer satisfaction.
• Implement and monitor corporate programs, standards, and compliance across all locations.
• Analyze operational performance and identify opportunities for efficiency, growth, and service excellence.
• Partner with culinary teams to elevate food quality, presentation, and variety.
• Lead training and development initiatives to build strong, service-focused teams.
• Ensure adherence to food safety, sanitation, and regulatory standards.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Proven leadership experience in multi-site food service or retail operations.
• Strong culinary background with a passion for food quality and presentation.
• Creative mindset with the ability to develop and execute engaging dining experiences.
• Excellent communication and team-building skills.
• Ability to manage multiple priorities in a fast-paced, customer-focused environment.
• Experience implementing corporate programs and driving operational consistency.
• Strong analytical and problem-solving skills.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years