Food Operations Manager 3

Sodexo is seeking a Food Operations Manager 3 for New England Baptist located in Boston, MA. In this role you will report to the MultiService GM and oversee a team of approximately 10 direct reports and a larger team of approximately 40 hourly employees and work a schedule that typically is withing the 10am-7pm timeframe.

NEBH is part of Beth Israel Lahey Health, a health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, and more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.  It is the premier regional provider for orthopedic surgery and the treatment of musculoskeletal diseases and disorders. 

• coordinate all required tasks, and managing scheduling through frontline staff
• deliver high quality food services including retail, patient meal management, and catering
• achieve company and client financial targets and goals
• ensure compliance with HACCP, regulatory and Sodexo standards
• have daily interaction with fellow managers and clinical team to ensure patient satisfaction

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have a work history demonstrating strong employee engagement and supervisory experience
• bring culinary production experience (healthcare experience a +)
• can manage multiple priorities while maintaining a high level of customer service
• demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This section does not apply to external candidates.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years   

Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.