Retail Manager 3

Sodexo is seeking a Retail Manager 3 for Franklin and Marshall College, located in historic Lancaster, PA. The Retail Manager will oversee 5 platforms on campus. The ideal candidate will have strong leadership skills, experience working in a fast-paced environment with in-house and/or national brands, and experience implementing safety protocols. Additionally, cash handling & management, inventory control, and managing labor are critical skills for this role. Labor management duties consist of interviewing job applicants, creating work schedules, and motivating associates.

Lancaster City provides a beautiful and safe community in which to live. A world of culture, the arts, and nature can be found in abundance. Being centrally located between Philadelphia, Harrisburg, and Baltimore also makes it convenient.

• motivate, coach, mentor and develop frontline (hourly-paid), staff;
• provide stellar customer service;
• oversee cash handing processes, and POS programming and maintenance;
• ensure company food and physical safety programs and standards are followed;
• conduct retail brand standard audits (in-house and national brands);
• maintain integrity of retail branded concept standards (national and in-house brands);
• manage the opening and closing the operation as well daily retail food service operations;
• ensure all needed signage (including digital) is in place;
• manage vendor relationships and compliance; and/or
• maintain all product merchandising, marketing and ordering standards are in place.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high level of customer service;
• exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of automated food inventory, ordering, production, and management systems, as well as menu graphics programs.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations