Environmental Services / Custodial Operations Manager 2

Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for Bridgeport Hospital, located in Bridgeport, CT.  The Operations Manger will oversee approximately 40 housekeepers on the first shift (hours are approximately 6:30/7AM - 4/4:30PM) primarily M-F, requiring some flexibility to work other shifts and weekends/holidays as needed.

Bridgeport Hospital, a member of Yale New Haven Health, is a private, not-for-profit acute care hospital located in Connecticut’s most populous city. With 501 licensed beds across two campuses, plus 42 beds licensed to Yale New Haven Children's Hospital, we are the most comprehensive healthcare provider in Fairfield County. Our Environmental Services (EVS) Department plays a vital role in maintaining a safe, clean, and healing environment for our patients, staff, and visitors. The team is responsible for infection prevention through rigorous cleaning protocols, waste management, and ensuring compliance with hospital and regulatory standards. EVS staff work collaboratively with clinical and non-clinical teams to support patient care and operational excellence. Bridgeport Hospital serves over 570,000 outpatient encounters annually and discharges more than 29,000 patients each year. The EVS team is integral to sustaining these high standards of care and service.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

• be responsible for driving client and patient satisfaction scores
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
• work with the Environment of Care Committee and Infection Prevention Director
• effectively manages the Unit Operating System
• support a diverse and inclusive workforce

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
• have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
• have experience effectively managing projects within agreed upon timelines
• are results and safety driven

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services