Human Resources Manager 3

You want high visibility, challenging opportunities and a rewarding environment.

*This is an on-site position*

Sodexo has an opportunity for an experienced human resources professional to join the team as a Human Resources Manager 3 at University Hospitals located in Cleveland, OH. The HR Manager will provide generalist support to Food Service, Facilities Management, and Environmental Services (EVS) managers, supervisors, and frontline employees across many locations.

This role will ensure adherence to all Sodexo policies and procedures, with a strong emphasis on employee engagement and retention. Key responsibilities include employee relations, conducting investigations and maintaining documentation, performance and evaluations, labor management, leave of absence and workers compensation administration, as well as recruiting and onboarding new employees. Position focuses on hourly workforce and may or may not include union accounts. The ideal candidate will be an experienced human resources professional with a proactive mindset, high attention to detail, and effective communication skills.

• Implement and manage Sodexo’s HR policies and procedures in alignment with hospital standards and contractual obligations.
• Educate managers and employees on policies and procedures and assist in developing and implementing new policies and procedures.
• Handle human resource functions, up to complex issues and administration for single or multi-unit/account(s). May include payroll, benefits, training, employee relations, recruiting, safety, etc.
• Ensure compliance with labor laws, healthcare regulations, and hospital policies.
• Collaborate with department heads to assess staffing needs and workforce planning as well as support employee development initiatives and career progression opportunities.
• Maintain accurate HR records and generate regular reports on workforce metrics.
• Facilitate communication between hospital leadership and staff on HR matters.
• Promote employee wellness, belonging and inclusion initiatives.
• Investigate and resolve employee issues and recommend resolutions, based on policy, as appropriate.
• Involve those necessary based on incidents, HR People Center, legal, etc. If applicable, management of union employees; understanding of all contract rules/policies and management of arbitration. Involvement of contract negotiations.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• An extensive background in human resources management 
• Understand and respect sensitive and confidential information.
• Experience managing HR/Administrative support team members.
• Excellent computer skills with proficient knowledge of Microsoft Office programs.
• Due diligence for new business initiatives and experience with determining the appropriate HR plans, programs, process, and tools (including compensation, benefits, leadership, staffing, belonging & inclusion) based on financial and legal exposure.
• Knowledge of and oversight of all Federal, State and Local laws regarding human resources.
• Detail- orientation, flexibility, and have ability to manage competing priorities and meet time demands.
• Excellent organization, communication, and project management skills.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience

Minimum Management Experience - 2 years          

Minimum Functional Experience – 2 years in HR