Environmental Services / Custodial Operations Manager 1

Sodexo is seeking an Environmental Services / Custodial Operations Manager 1 for a new facility within the UT Tyler Health System.   This is a working manager role aimed at setting the highest expectation of cleanliness within a brand new 350,000 sq. ft. educational building.  The right candidate will possess an eye for detail and be able to discern the first signs of buildup on brand new surfaces of carpet, stone, tile, and metal.  This is a 2nd-shift position (2:30pm to 11:30pm). 

UT Health East Texas- Tyler is a hospital located in Tyler, TX. As a comprehensive healthcare facility, it offers a wide range of medical services to patients in the area. While it does not provide urgent care, quick care, or emergency services, it is equipped to handle various medical needs and is staffed by experienced healthcare professionals. Whether you require specialized treatment or general medical care, UT Health East Texas- Tyler is dedicated to providing high-quality healthcare services to the community

• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• work with the Environment of Care Committee and Infection Prevention Director;
• effectively manages the Unit Operating System; and
• support a diverse and inclusive workforce.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
• experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
• strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
• experience effectively managing projects within agreed upon timelines;
• are results and safety driven;
• in-depth knowledge of housekeeping systems and procedures;
• experience with vendor and contract management, as well as union and contract negotiations;
• experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience