Human Resources Manager 2

Let your passion for people drive your success!

Located in Johnson City, Tennessee, East Tennessee State University (ETSU) Dining Services provides comprehensive food service operations that support a vibrant and growing campus community of more than 14,000 students, faculty, and staff.

Our program includes:

• A state-of-the-art residential dining hall serving thousands of meals daily.

• Multiple retail dining venues, featuring national brands such as Starbucks, Chick-fil-A, Dunkin' Donuts, and many more.

• A robust catering department supporting university events, athletics, and community engagements.

• Concession operations at athletic and special event venues.

ETSU Dining, managed by Sodexo, is committed to excellence in hospitality, sustainability, and community engagement. Our mission is to deliver an inclusive, high-quality dining experience that supports student success and enhances campus life.

• recruit and onboard frontline hires utilizing onboarding and payroll systems
• possess knowledge of state and federal HR laws
• maintain active and terminated employee files
• coordinate and conduct required monthly training
• possess excellent customer service skills for phone conversations and email responses
• possess strong time management and organizational skills
• work well independently and as part of a team
• understand and respect sensitive and confidential information
• have excellent computer skills with proficient knowledge of Microsoft Word, Excel, and Outlook as well as the ability to learn additional computer programs as needed
• complete special projects based on business needs regarding human resources data and analysis 
• demonstrate the ability to manage competing priorities and meet time demands

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• fluent in Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint and Teams) and Smartsheet
• able to create and facilitate training utilizing webinars
• detailed oriented, flexible, and have ability to manage multiple priorities
• have excellent organization, communication and project management skills

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of HR experience