Entegra Dispute Analyst

Entegra’s Finance team is currently searching for a Disputes Analyst.  This position is responsible for Working within Entegra as well as with Supply Managers, Manufacturers, and Clients and staying up to date with the quantity of disputes moving through the process.

This is a remote position with the preferred candidate residing in the Eastern or Central Time Zone.

• Responsible for reviewing disputed support from Clients/Manufacturers and sending support to the appropriate parties after review
• Update record in database showing that Client/Manufacturer are disputing the short payment and change status as it moves through the dispute process.
• Ensure that each dispute receives a response and document the response in system
• Coordinate meetings with appropriate parties to discuss responses but all disputes must be closed in timely manner.
• Provide documentation to appropriate teams if needed if resolution of dispute removes exclusion.
• Recommend improvements in processes and procedures to ensure effective, efficient operations.   Collaborating with other departments on process improvements
• Drive escalations as needed to leadership
• Perform other duties as assigned.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Bachelor’s degree in accounting or finance
• Minimum 5 years of accounting and accounts receivable experience
• Advanced proficiency in Microsoft Excel and Power BI, supported by strong overall computer literacy
• Strong attention to accuracy and detail including the ability to prove accurately.
• Ability to work collaboratively within a team environment towards the successful establishment of set goals and objectives.
• Ability to adapt quickly and learn new tasks independently.
• Client-facing experience with a focus on delivering exemplary customer service to both internal and external clients.
• Ability to work with databases, analyze data, and provide detail summary reporting of complete data Analysis
• Exceptional research, analytical skills, written, interpersonal, and communication skills with a commitment to a high level of customer service.
• Ability to work in a fast-paced environment, demonstrating a flexible approach with short deadlines.
• Ability to plan and manage multiple competing priorities and deadlines and work independently with
• minimum supervision.
• Sound judgment, analytical, and problem-solving skills with the ability to devise strategies from appropriate
• data.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience

Minimum Functional Experience - 2 years